The rental counter is located in the Car Rental Centre.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
All additional drivers must meet all rental requirements. All additional drivers must appear at the rental counter, present their driver's license, and sign the rental agreement. Additional drivers can be added to the contract at any time during the rental but only at the pick-up location. An additional driver fee of 12.00 EUR per day applies. The maximum fee is 144.00 EUR.
After Hours Pickup is available. Additional service fees will apply.
The minimum age requirement to rent all vehicles is 25. The maximum age to rent is 75. Renters between the age of 21 and 24 may rent the categories Mini and Economy. A young driver fee of 18.00 EUR per day applies to all renters between the age of 21 and 24. Young drivers must have held their driving license for a minimum of 1 year.
It is not permitted to drive a vehicle outside the islands of Malta and/or Gozo.
Delivery an Collection are available on request. Please contact the rental branch for further information. Additional charges for delivery and collection are applicable.
Collision Damage Waiver with Theft Protection (CDWTP) reduces the excess in the event of damage or theft of the vehicle. If CDWTP is not included in the reservation, it is available for purchase at the rental counter. If purchased or included in the reservation, the car categories Mini and Economy have a €1200 excess; Compact and Compact SUVs have a €1500 excess; for Intermediate SUVs, Premium, Luxury and Passenger Vans, the excess is €2000. Before purchasing CDWTP, it is advisable to determine if the renter's personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDWTP is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDWTP is not insurance.
Unless prepaid fuel was purchased, the vehicle must be returned with the same fuel level as provided at the start of the rental, as indicated in the rental agreement. If the vehicle is returned with less fuel, the cost for the missing fuel will be charged at 2.00 EUR per litre, along with an administration fee of 35 EUR (VAT included).
All major credit cards, issued by either American Express, Mastercard and Visa are accepted.
Debit Cards, prepaid cards, cash, checks, Diners Club and Discover Card are not accepted.
All cards presented must be in the renter's name. A security deposit plus the estimated cost of the rental will be taken at the time of rental.
The deposit is 600 EUR for the categories Mini, Economy, Compact (including SUVs) and 750 EUR for the categories Intermediate, Standard, Premium and Luxury (including SUV and Vans).
Roadside Assistance Protection (RAP) is an optional 24-hour emergency service including provision of a replacement vehicle in case of lost vehicle key, shipping of the key, on-site assistance in case of tire breakdowns, towing service, forced unlocking of the vehicle if the keys are locked inside, jump-start assistance. The renter pays a daily fee that covers all roadside assistance services. Before purchasing RAP, it is advised to determine if a personal coverage is adequate to cover these charges. If RAP is declined, the renter will be required to pay any applicable charges and seek compensation from the carrier of personal coverage. RAP is not insurance.
All drivers must present a full valid driving license. If the driving license is written in a language and characters different to those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
All renters must provide a valid identity card or passport.
Non-EU licenses are valid for up to 6 months based on the date of the stamp in the renter’s passport. After six months, an EU issued driving license is legally required.
Please note that we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external organisation.
Visitors to Malta must also provide proof of return travel and accommodation information while in Malta.
The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental.
Third Party Liability insurance is mandatory by law and included with all rental rates. Liability insurance covers per accident, personal injury or death and property damage up to a certain figure established by our insurers. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.
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